Information We Collect

Running a budgeting platform means we need certain information to make Arionixa work for you. Here's what we gather and why it matters.

Account and Identity Information

When you sign up, we collect your name, email address, and a password you create. If you're setting up payment features, we'll also need verification details to comply with Australian financial regulations. Nothing more than what's actually necessary.

Financial Data You Enter

Arionixa is built around weekly budgeting, so you'll be entering income amounts, expense categories, and spending records. This data lives in your account and helps the platform generate insights specific to your financial patterns. We don't access your actual bank accounts unless you explicitly connect them through our optional integration features.

Usage Information

We track how you use Arionixa – which features you click, how often you log in, what budget templates you prefer. This helps us fix bugs and figure out which tools actually help people manage their money better.

Technical Data

• IP addresses and general location data
• Device type and browser information
• Session duration and page load times
• Error logs when something breaks

How We Use Your Information

Your data isn't just sitting in a database somewhere. Here's what we actually do with it.

Data Sharing and Third Parties

We're selective about who gets access to your information. Financial data requires serious discretion.

Service Providers

Arionixa relies on specific third-party services to function – cloud hosting for data storage, email delivery services for notifications, payment processors if you're on a paid plan. These providers only access what they need to do their job, and they're all bound by strict confidentiality agreements.

Banking Integrations

If you choose to connect your bank account for automatic transaction imports, we use secure financial data aggregators licensed to operate in Australia. You control these connections and can revoke access anytime from your account settings.

Legal Requirements

Sometimes we're legally obligated to share information – court orders, regulatory investigations, that sort of thing. We'll notify you when possible, but there are situations where we can't give advance warning.

Your Rights Under Australian Law

The Privacy Act gives you specific rights over your personal information. Here's how to exercise them with Arionixa.

Access Your Data

You can request a complete copy of everything we hold about you. Send an email to help@arionixa.com with "Data Access Request" in the subject line. We'll compile your information and send it within 30 days. There's no charge for reasonable requests.

Correct Inaccurate Information

Most of your data is editable directly through your account dashboard. For information you can't change yourself, contact our support team and we'll update it within five business days.

Delete Your Account

You can delete your Arionixa account anytime through your account settings. This removes your personal information and financial data from our active systems within 48 hours. Some records are retained for seven years to meet Australian tax and financial regulations, but they're moved to secure archival storage with restricted access.

Restrict Processing

If you want to keep your account but limit how we use certain data, you can adjust these settings in your privacy preferences. For example, you can disable usage analytics while still using the core budgeting features.

Object to Processing

You have the right to object to how we process your information. If you believe we're handling your data inappropriately, contact us at help@arionixa.com. We'll review your objection and respond within 15 business days.

Data Security Measures

Financial information demands serious security. Here's what we've implemented to protect your data.

Encryption

All data transmission uses TLS 1.3 encryption. Your financial information is encrypted at rest using AES-256 encryption. Passwords are hashed with bcrypt and never stored in plain text.

Access Controls

Arionixa staff access is strictly limited based on job requirements. Financial data access is logged and regularly audited. Multi-factor authentication is mandatory for anyone with system access.

Infrastructure Security

We host Arionixa on Australian servers with tier-three security certifications. Regular penetration testing identifies vulnerabilities before they become problems. Automated monitoring detects suspicious activity 24/7.

Incident Response

If a data breach occurs, we'll notify affected users within 72 hours and report to the Office of the Australian Information Commissioner as required by law. We maintain detailed incident response protocols and conduct regular security drills.

Data Retention

We don't keep information longer than necessary, but financial platforms have specific retention requirements.

Active Account Data

While your account is active, we maintain all your budgeting information and usage history. This allows you to review past spending patterns and track financial progress over time.

After Account Deletion

Most personal information is permanently deleted within 48 hours of account closure. Financial transaction records are retained for seven years in encrypted archival storage to comply with Australian Taxation Office requirements.

Inactive Accounts

If you haven't logged into Arionixa for 24 months, we'll send a reminder email. After 30 months of inactivity, accounts are automatically archived. You can reactivate anytime by logging back in within three years of your last session.

International Data Transfers

Arionixa primarily operates within Australia, but some technical infrastructure crosses borders.

Our backup systems include servers in Singapore, chosen for geographic disaster recovery purposes. These facilities maintain security standards equivalent to Australian requirements. Any data transferred internationally is encrypted and subject to the same privacy protections outlined in this policy.

We don't transfer personal information to countries without adequate privacy protections as defined by the Office of the Australian Information Commissioner.

Cookies and Tracking

Arionixa uses cookies to maintain your login session and remember your preferences. Here's the breakdown:

• Essential Cookies: Required for basic platform functionality like staying logged in
• Analytics Cookies: Help us understand which features get used most (you can disable these)
• Preference Cookies: Remember your dashboard layout and notification settings

We don't use advertising cookies or cross-site tracking. You can manage cookie preferences through your account settings or browser controls.

Children's Privacy

Arionixa is designed for adults managing their personal finances. We don't knowingly collect information from anyone under 18. If you believe a minor has created an account, contact us immediately at help@arionixa.com and we'll delete the account within 24 hours.

Changes to This Policy

Privacy practices evolve as regulations change and platforms grow. When we update this policy, we'll post the new version with a revised date at the top. Significant changes will trigger an email notification to all active users at least 30 days before the new policy takes effect.

Continuing to use Arionixa after policy changes indicates acceptance of the updated terms. If you disagree with changes, you can delete your account before the effective date.

Complaints and Disputes

If you believe we've mishandled your personal information, start by contacting us directly at help@arionixa.com. We'll investigate your complaint and respond within 30 days.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au. You have this right under the Privacy Act 1988.